Aims and principles
About Us Contents
- About Us
- Aims And Principles
Introduction
Winchester Citizens Advice Bureau operates in accordance with a number of fundamental aims and principles:
Aims and Principles
AIM:
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsbilities. It values diversity, promotes equality and challenges discrimination. The service aims:
- To provide the advice people need for the problems they face
- To improve the policies and practices that affect people's lives
PRINCIPLES:
- Independent - We will always act in the interests of our clients, without influence from any outside bodies.
- Free - No-one has to pay for any part of the service we provide.
- Confidential - We won't pass on anything a client tells us - or even the fact that they've visited us - without their permission.
- Impartial - We don't judge our clients or make assumptions about them. Our service is open to everyone, and we treat everyone equally.
