Local Projects

Introduction

Winchester Citizens Advice Bureau operates a number of local projects to provide the Winchester community with an enhanced service. These include a home visiting service, money advice workers taking referrals from a2winchester(housing association) and Winchester City Council, a fortnightly county court advice desk for possession hearings both for rent and mortgages, weekly advice session at H M Prison Winchester, and legal advice sessions.

Home Visiting Service

Citizens Advice Bureau volunteers visit clients in their homes, in hospital or at residential care/nursing homes. This service is provided to enable vulnerable housebound people, unable to visit the bureau offices through lack of suitable transport, ill health, caring responsibilities, frailty or disability, to gain access to information and advice.

You can request a home visit by telephoning 01962 848008 or using our online Home Visit Request form.

H M Prison, Winchester

Citizens Advice Bureau volunteers visit Winchester Prison on a weekly basis to enable prison residents to gain access to information and advice.

Legal Advice Sessions

Solicitors visit the bureau on a 3-weekly basis to take referrals from the bureau when clients need an opinion on a legal problem as opposed to advice and information.

Housing Association Money Advice Worker

Under this scheme, clients are supported through debt management and given a welfare benefits health check to ensure they are getting all the benefits to which they are entitled, particularly gaps in housing benefits.

Alleged overpayments in housing benefits are investigated and challenged where appropriate, and clients are represented in Court at possession and eviction hearings. Referrals are only made via a2Winchester Housing officers.

Winchester City Council Money Advice Worker