Winchester Citizens Advice Bureau

Local Projects

Introduction

Winchester Citizens Advice Bureau operates a number of local projects to provide the Winchester community with an enhanced service. These include a home visiting service, money advice workers taking referrals from A2Dominion (Housing Association) and Winchester City Council, a fortnightly county court advice desk for possession hearings both for rent and mortgages, weekly advice session at H M Prison Winchester, and legal advice sessions.

H M Prison, Winchester

Citizens Advice Bureau volunteers visit Winchester Prison on a weekly basis to enable prison residents to gain access to information and advice.

Housing Association Money Advice Worker

Under this scheme, clients are supported through debt management and given a welfare benefits health check to ensure they are getting all the benefits to which they are entitled, particularly gaps in housing benefits.

Alleged overpayments in housing benefits are investigated and challenged where appropriate, and clients are represented in Court at possession and eviction hearings. Referrals are only made via A2Dominion Housing officers.

Winchester City Council Money Advice Worker

Coins

Under this scheme, clients are supported through debt management and given a welfare benefits health check to ensure they are getting all the benefits to which they are entitled, particularly gaps in housing benefits.

Alleged overpayments in housing benefits are investigated and challenged where appropriate, and clients are represented in Court at possession and eviction hearings. Referrals are only made via WCC Housing officers.

Hampshire County Council Mortgage Money Advice funded until September 2011 by Supported People Department. Clients are supported through debt management and given a welfare benefits healthcheck to ensure they are getting all the benefits they are entitled to and particularly mortgage rescue schemes.