Winchester Citizens Advice Bureau

Your Commitment

What we expect from you

Impartiality - Whatever your views are, you will be expected to work with all kinds of clients and any kind of problem they have. You will need to be prepared to examine your own views and feelings to make sure that you are able to give an equally good service to everyone.

Equal Opportunities - All advisers are expected to carry out the CAB policy of equal opportunities. This means an active opposition to all forms of discrimination and to make sure that the service is equally available to all people.
Confidentiality - Everything that you see and hear in the bureau has to be private and every adviser has to sign an agreement to observe a strict rule of confidentiality before they begin work in the bureau.

Training - A Commitment to training and learning.

Meetings - Attendance at monthly Workers Meetings is a requirement. They provide a forum for training, case discussion explanation of policy and practice, identifying preventative work and mutual support.

Time Commitment & Travel Expenses

Time – After training you will be expected to work in the bureau a minimum 2 sessions per week (one session is either a morning or afternoon) plus attendance at training and the monthly Workers Meeting.

Money

Travel Expenses - It is a CAB policy that bureau volunteers get travelling expenses for working in the Bureau. Travel expenses are paid at 40p per mile for a maximum of 16 miles round trip per visit to the Bureau plus parking charges up to £5.00 per visit. Bus or train fares up to £6.40 per visit to the Bureau are also covered. All expenses incurred while travelling to and from training venues are also reimbursed.